Generic Oncology operates a secure, encrypted communications network. All medical data submitted through our portals is governed by our Clinical Pharmacy Team in strict compliance with international patient privacy standards (GDPR/HIPAA).

⚠️ IMMEDIATE ATTENTION REQUIRED If you are experiencing a severe adverse reaction, uncontrolled bleeding, fever above 100.4°F (38°C), or any life-threatening symptom after taking your medication, do not use our contact form below

• Step 1: Contact your local emergency medical services or go to the nearest hospital emergency room immediately.
• Step 2: Once stabilized, notify our Pharmacovigilance Team so we can file a formal manufacturer safety report.
• Emergency Reporting Email: safety@genericoncology.com

Global Patient Support

For general inquiries, assistance with the Named Patient Program, or updates on international cold-chain shipping, our patient coordinators are available to assist you.

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Clinical Pharmacy & Prescriptions

For questions regarding drug interactions, bioequivalence data, or to speak directly with our clinical pharmacy team regarding a prescription you intend to upload:

• Clinical Support Email: info@genericoncology.com
• (Note: For your safety, we cannot provide diagnostic advice. Please direct all diagnostic and treatment-plan questions to your local treating oncologist).

Frequently Asked Questions (FAQs)