Last Updated: February 15, 2026

Introduction

At Generic Oncology, we understand that your health information is sensitive. We are committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your personal information.
By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect only the information necessary to process your order safely and comply with medical and legal regulations.

A. Personal Information

When you place an order or create an account, we may collect:

Identity Data: Name, date of birth.
Contact Data: Billing address, delivery address, email address, and phone number.
Health Data: Prescriptions and medical history relevant to your order (required for verification by our licensed pharmacists).

B. Technical Data

We automatically collect non-personal information to improve website performance and security:

Device Information: IP address, browser type, and operating system.
Usage Data: Pages visited, time spent on the site, and referral sources.

How We Use Your Information

We do not sell your personal data. We use your information strictly for the following purposes:

Order Fulfillment: To process payments, verify prescriptions, and deliver medications.
Safety & Compliance: To check for drug interactions and comply with international pharmaceutical export laws.
Communication: To send order updates, tracking numbers, and important safety information regarding your medication.
Customer Support: To resolve inquiries or issues with your order.

How We Share Your Information

We do not share your personal information with third parties for marketing purposes. Data is shared only with trusted partners essential to our operations:

Logistics Partners: We share your name, address, and phone number with our shipping carriers (e.g., DHL, FedEx, EMS) solely to ensure successful delivery.
Payment Processors: Your payment details are processed securely by our payment gateway providers. We do not store your full credit card information on our servers.
Legal Authorities: We may disclose information if required by law, such as to comply with a subpoena or strict regulatory requests from drug control authorities.

Data Security

We implement industry-standard security measures to protect your data:

SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Access to personal and medical data is restricted to authorized personnel (e.g., pharmacists and customer support leads) who have signed confidentiality agreements.
Data Minimization: We only retain data for as long as necessary to fulfill legal and business obligations.

Your Rights

Depending on your location, you may have the following rights regarding your data:

Depending on your location, you may have the following rights regarding your data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may request that we correct any inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data, subject to our legal obligation to retain prescription records for a set period.
Opt-Out: You can unsubscribe from non-transactional emails at any time.
To exercise these rights, please contact our Data Privacy Officer at privacy@genericoncology.com.

Cookies

We use cookies to enhance your browsing experience. These are small text files stored on your device that help us remember your preferences (such as your login status). You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Third-Party Links

Our website may contain links to external sites (e.g., medical resources or tracking portals). We are not responsible for the privacy content or practices of these third-party websites. We encourage you to read their privacy policies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it immediately.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@genericoncology.com
Phone: +8801792288474
Mailing Address: Tower-21, Level-6, 129 Abdullah Pur – Ate Para Rd