General Conditions

• Eligibility: By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your jurisdiction.
•  Personal Use: You confirm that your purchase is for personal use or for the use of a patient under your direct guardianship. You agree not to resell or distribute these products commercially without prior written authorization from us.
•  Right to Refuse: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe that customer conduct violates applicable law or is harmful to our interests.

Medical Disclaimer & Prescription Policy

• No Medical Advice: Nothing on this site should be construed as medical advice or diagnosis. You acknowledge that you are under the care of a qualified physician who has prescribed these medications.
• Prescription Verification: By placing an order, you confirm that you possess a valid prescription from a licensed medical professional for the products ordered. We reserve the right to request a copy of your prescription at any time for verification purposes. Failure to provide this upon request may result in order cancellation.

Products and Pricing

• Generic Equivalents: You understand that GenericOncology.com specializes in supplying generic versions of oncology medications. These products are sourced from licensed manufacturers and may differ in appearance (color, shape, packaging) from the brand-name version, but contain the same active ingredients.
•  Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
•  Currency: All transactions are processed in USD. If your bank account is in another currency, you may be charged exchange fees by your bank.

International Shipping & Customs (The “Importer of Record” Clause)

• Importer of Record: When you order from GenericOncology.com, you are considered the “Importer of Record” for your specific country. You are responsible for ensuring that the product can be lawfully imported to your destination.
•  Customs & Duties: You are responsible for any import duties, taxes, or customs fees levied by your country’s customs authority. These fees are not included in our shipping charges.
•  Seizures: If a package is seized by customs due to your failure to provide necessary permits or pay duties, we are not liable to refund the order. However, if the seizure is due to a documentation error on our part, we will reship or refund per our [Shipping Policy].

Returns and Refunds

• Our [Return & Refund Policy] is incorporated into these Terms by reference.
•  Due to the sensitive nature of oncology medications and “Chain of Custody” regulations, we strictly limit returns.
•  Refunds are generally only issued for damaged, defective, or incorrect items, or for packages lost in transit.
•  “Change of Mind” returns are generally not accepted once the product has been dispatched.

User Conduct

Limitation of Liability

Indemnification

Governing Law

Contact Information