Patient safety and supply chain integrity are the foundation of Generic Oncology. We operate a zero-tolerance policy for counterfeit drugs. This portal empowers you to independently trace your medication directly back to the original WHO-GMP certified manufacturer.

How to Verify Your Medication’s Authenticity

Every targeted therapy and oncology medication sourced through our platform is secured with multi-layered anti-counterfeit technology. Before taking your first dose, we strongly encourage you to verify your specific box by following these three steps:

Step A: Locate Your Security Data

Inspect the physical packaging of your medication. You must locate the following identifiers:

• The Batch / Lot Number: Typically printed, stamped, or embossed on the side flap or bottom of the carton.
• Manufacturing & Expiry Date: Located immediately next to the Batch Number.
• The Holographic Seal: Ensure the manufacturer’s holographic tamper-evident seal is intact and unbroken. (If this seal is broken upon delivery, do not consume the medication).

Step B: Identify Your Manufacturer

Look at the front of your medicine box to identify the primary manufacturer (e.g., Everest, Beacon, Incepta).

Step C: Use the Official Verification Portals

To ensure 100% data integrity, we route your verification directly through the manufacturers’ secure, encrypted databases. Select your manufacturer below and enter your Batch/Lot number when prompted.

Understanding Your Verification Results

When you enter a valid Batch/Lot number into the manufacturer’s portal, the system will generate a confirmation detailing:

• Authenticity: Confirmation that the medication is genuine and was produced in the manufacturer’s facility.
• WHO-GMP Status: Verification that the facility was operating under strict World Health Organization Good Manufacturing Practices at the time of production.
• Precise Expiry Data: The exact date the medication is no longer clinically viable.

Pharmacovigilance & Emergency Alert Protocol

If your Batch Number returns an “Invalid” or “Unrecognized” status, or if your physical box arrives with a damaged holographic seal, DO NOT CONSUME THE MEDICATION.

Immediate Action Required:

• Quarantine the Box: Place the medication out of reach of children or other patients immediately.
• Contact Clinical Support: Email a clear photograph of the box, the barcode, and your order number directly to our Pharmacovigilance Team at info@genericoncology.com (or use our encrypted WhatsApp line).
• Investigation: Our clinical pharmacy team will initiate an immediate trace with the manufacturer to determine if there was a database indexing error or a supply chain anomaly.

We will immediately dispatch a secure, complimentary replacement if the physical integrity of your shipment was compromised in transit.

Frequently Asked Questions (FAQs)